Privacy Policy

Privacy Policy

HAIRUN Foods respects the privacy of our website visitors, customers and business partners.

This Privacy Policy explains how we collect, use, store and protect information submitted through our website, inquiry forms, email communication and other business contact channels.

1. Information We Collect

When you visit our website or submit an inquiry, we may collect the following information:

  • Your name

  • Company name

  • Email address

  • Phone number

  • Country or region

  • Product interest

  • Purchasing requirements

  • Packaging or OEM requirements

  • Message content submitted through our contact form

  • Basic website usage information, such as browser type, device type and pages visited

We only collect information that is necessary for business communication, quotation, sample arrangement, order discussion and customer service.

2. How We Use Your Information

The information we collect may be used for the following purposes:

  • To reply to your inquiries

  • To provide product information and quotations

  • To discuss OEM, ODM or private label projects

  • To arrange samples

  • To process business orders

  • To prepare export documents when necessary

  • To provide customer service and after-sales support

  • To improve our website, products and services

  • To follow up on business cooperation opportunities

We do not sell, rent or trade your personal or business information to third parties.

3. Information Sharing

We may share necessary information with trusted service providers only when required for business cooperation, such as:

  • Logistics companies

  • Customs brokers

  • Export documentation service providers

  • Payment service providers

  • Packaging or label service providers

  • Technical service providers supporting our website

These parties are only allowed to use the information for the purpose of providing the required business service.

4. Business Communication

By submitting an inquiry or contacting HAIRUN Foods, you agree that we may contact you by email, phone, messaging apps or other business communication methods in order to respond to your request and discuss potential cooperation.

You may request that we stop contacting you for marketing or follow-up purposes at any time.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, misuse, disclosure or alteration.

However, no method of online transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.

6. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve website performance, understand visitor behavior and provide a better browsing experience.

You may choose to disable cookies through your browser settings. However, some website functions may not work properly if cookies are disabled.

7. Data Retention

We may retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, including business communication, order records, legal requirements and customer service.

If you would like us to delete, update or correct your information, please contact us.

8. International Business Communication

As HAIRUN Foods works with customers from different countries and regions, your information may be processed for international business communication, quotation, export documentation and logistics coordination.

We will handle your information with reasonable care and only use it for legitimate business purposes.

9. Your Rights

You may contact us to:

  • Request access to your information

  • Correct inaccurate information

  • Update your contact details

  • Request deletion of your information

  • Stop receiving business follow-up messages

We will respond to reasonable requests in accordance with applicable laws and business requirements.

10. Changes to This Privacy Policy

HAIRUN Foods may update this Privacy Policy from time to time.

Any changes will be posted on this page. The updated policy will become effective once published on our website.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us through the contact form or email address provided on this website.