Order & Payment Terms

These Order & Payment Terms apply to business orders placed with HAIRUN Foods, unless otherwise agreed in writing.

1. Order Confirmation

An order is confirmed only after both parties agree in writing on all key terms, including:

• Product name
• Product specification
• Order quantity
• Packaging details
• Price
• Payment terms
• Delivery terms
• Production schedule
• Destination country or port
• Required documents

Confirmation may be made through quotation, proforma invoice, sales contract, purchase order or other written agreement.

2. Proforma Invoice

After order details are confirmed, HAIRUN Foods may issue a proforma invoice for customer confirmation and payment arrangement.

The proforma invoice may include product details, quantity, unit price, total amount, payment terms, delivery terms, bank information and other order conditions.

3. Payment Terms

Payment terms shall be confirmed before order production.

Common payment terms may include deposit payment before production and balance payment before shipment, or other terms agreed by both parties.

The specific payment method and payment schedule shall be stated in the proforma invoice or sales contract.

4. Production Start

Production usually starts after receipt of the agreed deposit and confirmation of all required product, packaging and label details.

For OEM and private label orders, production may not start until packaging artwork, label content and all necessary information are confirmed by the customer.

5. Customer Delay

If production or shipment is delayed due to late payment, late artwork confirmation, incomplete label information, delayed document confirmation or other customer-side reasons, HAIRUN Foods shall not be responsible for the resulting delay.

6. Order Changes

Any request to change product details, quantity, packaging, label, shipping method or delivery schedule after order confirmation must be approved by HAIRUN Foods.

Changes may result in additional cost, longer production time or revised delivery schedule.

For customized orders, changes may not be possible once packaging materials are printed or production has started.

7. Order Cancellation

Standard product orders may be cancelled only before production or procurement has started, subject to written confirmation.

OEM, ODM, private label and customized orders generally cannot be cancelled once raw materials, packaging materials or production arrangements have been prepared.

If cancellation is accepted, the customer may be responsible for costs already incurred.

8. Bank Charges

Unless otherwise agreed, bank charges, transfer fees or intermediary bank fees shall be borne by the payer.

The full invoice amount should be received according to the agreed payment terms.

9. Contact Us

For order confirmation, payment arrangement or related questions, please contact our sales team.